We get it: reaching out to a therapist – especially when it’s totally new to you – can be difficult. So here are a few things you can do to see if you want to try it out.
1. Be curious. Read your therapist’s bio. What stands out? It can be as simple as their profile picture (kind eyes or a welcoming smile), their approach or the different types of therapy they offer.
2. Ask questions. Most therapists (like us) offer free consultations before you dive in, so this is a great time to ask any questions you have. Nothing is out of bounds. Perhaps you don’t understand some of the language, want to know more about a specific approach or just need to find out what the process is, step-by-step.
3. Keep looking. It’s totally fine if you meet with a therapist and feel like it’s not the right fit. Explore different platforms, ask for recommendations and somewhere along your journey you’ll figure out which is the right approach for you.
4. Consider consistency. There’s no rulebook around how often you need to see a therapist. It’s different for everybody. Once you’ve got into the groove, talk to your therapist about it. When you’re first starting therapy, it can be nice to have some consistency, whether that’s every week or twice a month. There’s no pressure; just see what works best for you.
What can you expect from us?
What can you expect from us?
Book an initial consultation – it’s free! – with one of our therapists so we can get to know each other. And so you can make sure it’s the right fit. Just in case your therapist’s page says ‘contact to book’, that means they’re current client load is full, but you can add yourself to their waitlist, and they’ll email you as soon as a slot opens up.
They’ll then send you a link to the intake form and consent form via Jane app for you to fill out before your initial consultation.
All of our consultations are done via a video conference link, but it’s totally fine if you’d feel more comfortable (or if it’s more convenient) for you to do this over the phone.
Once you’ve had that chance to talk to your therapist in the initial consultation and feel like it’s the right fit, you can book your first official session whenever you’re ready.
A few things that might help for your online sessions:
Find a quiet place where you feel comfortable
Headphones for additional privacy
Bring a notebook with any questions you’d like to ask or for any notes you think might be helpful to take
Optional, but so nice to have!: a box of tissues nearby, your favourite drink/smell/grounding object, blue light glasses, art materials for art therapy sessions (nothing fancy here, any found materials/objects around or your go-to art medium are great!)
And for in-person sessions:
Our location is 7 min away from Stadium-Chinatown skytrain station and 6 min away from Waterfront skytrain station. There is free 2 hr parking available in International Village Mall’s parkade.
When you get to our building (#315 - 207 West Hastings St.), it’ll be locked. Don’t worry! Just text or enter the buzz code of your therapist to let them know you’re here. They’ll let you in just before your session.
There is a HEPA filtered air purifier in the studio space and we have face masks to respect your comfort.
We provide fancy hand sanitizer in our studio space.
If you’re experiencing any flu-like or COVID symptoms, the 2-day cancellation policy doesn’t apply in health emergencies. Please reach out to your therapist so they are aware of this! We can also rearrange the appointment to be online rather than IRL.
Bring a notebook to write down any points, prompts or takeaways – or an art journal if you’re doing art therapy.
CONFUSING TERMS EXPLAINED ❓
What can you expect from us?
What can you expect from us?
Book an initial consultation – it’s free! – with one of our therapists so we can get to know each other. And so you can make sure it’s the right fit. Just in case your therapist’s page says ‘contact to book’, that means they’re current client load is full, but you can add yourself to their waitlist, and they’ll email you as soon as a slot opens up.
They’ll then send you a link to the intake form and consent form via Jane app for you to fill out before your initial consultation.
All of our consultations are done via a video conference link, but it’s totally fine if you’d feel more comfortable (or if it’s more convenient) for you to do this over the phone.
Once you’ve had that chance to talk to your therapist in the initial consultation and feel like it’s the right fit, you can book your first official session whenever you’re ready.
A few things that might help for your online sessions:
Find a quiet place where you feel comfortable
Headphones for additional privacy
Bring a notebook with any questions you’d like to ask or for any notes you think might be helpful to take
Optional (but so nice to have!): a box of tissues nearby, your favourite drink/smell/grounding object, blue light glasses, art materials for art therapy sessions (nothing fancy here, any found materials/objects around or your go-to art medium are great!)
And for in-person sessions:
When you get to our building (#315 - 207 West Hastings St.), it’ll be locked. Don’t worry! Just text or enter the buzz code of your therapist to let them know you’re here. They’ll let you in just before your session.
We ask that you wear a face mask (for health and safety as ours is an intimate space – we’ve done some furniture rearrangement so we’ve got enough distance though. Plus a HEPA filtered air purifier is on throughout our sessions).
There’s hand sanitizer on arrival – or you’re welcome to wash your hands in the washroom before we start the session.
If you’re experiencing any flu-like or COVID symptoms (the 2-day cancellation policy doesn’t apply in these circumstances, so you won’t be charged for cancelling!) If this is the case, we can rearrange the appointment to be online rather than IRL.
Bring a notebook to write down any points, prompts or takeaways – or an art journal if you’re doing art therapy.